3/30/2024 0 Comments Google authenticator backup code![]() ![]() This thread provides some possible causes and solutions for this problem, such as syncing your device, checking your settings, and contacting support. If you lose your phone or otherwise cant get codes by text, call, or Google Authenticator, you can use backup codes to sign in to your Google Account. However, once a Backup Code is used once, it cannot be used again. Many users have encountered the issue of Google authenticator codes and back up codes not working when they try to sign in to their accounts. Upon login, you can enter one of your Backup Codes to login if you have misplaced your Authenticator device. Each Backup Code is eight digits long with no spaces.Ī: The Backup Codes can be used in the same way as the Authenticator Codes. You can lock it temporarily or totally erase any data. This will help you find, lock, or erase your phone remotely. If your lost phone is an Android, you can use the Google phone locater tool. The Backup Codes can be used in-place of the Authenticator Code, but each can only be used once. To start with, you need to make sure that the Google Authenticator app on your lost phone isnt exploited by anyone. You will have the option to save them locally on your computer. Once done, a set of 10 Backup Codes will be created. You will be prompted to re-enter your password. Locate the section for Two Factor Authentication and click on the link to "Get Backup codes". Sign in, scroll down, select Show Codes > Download or Print. After confirmation, your Nexon America account will no longer be connected with the Authenticator.Ī: Backup Codes can be generated from the Account Settings page on the Nexon America website. Print/Download Codes: In Google Account, choose Security > Show Codes. Learn how to backup Google Authenticator or transfer it to a new phone using backup codes, screenshots of the secret keys, or programmable tokens. Locate the section for Two Factor Authentication and click the "Disable" button. Use this entry code on your device to manually link the Authenticator to your Nexon America account.Ī: The Authenticator can be disabled from within the Account Settings page on the Nexon America website. If the QR Code cannot be scanned, then click on the displayed link and you will be presented with a 16-digit entry code. A new code is generated after the previous code has expired.Ī: Using your device, scan the QR Code using the camera to link the Authenticator to your Nexon America Account. The Authenticator Code is six digits long with no spaces. Tip: If you use an account through your work, school, or other group, these steps might not work. Under How you sign in to Google, select 2-Step Verification Get started. Q: The authentication code is not working, what should I do?Ī: Please ensure that the correct Authenticator Code has been entered. In the navigation panel, select Security. It is also advised that the password on your account be changed as a security measure if your phone cannot be located. After confirmation, your Nexon America account will no longer be connected with the Authenticator. When enabled, the login process for your Nexon America account will also require that you enter a code generated by the Authenticator.Ī: If auto-login is available through the Nexon Launcher, then you can disable the Authenticator from the Account Settings page from within the Nexon Launcher. A second pop-up box will ask Start saving codes to this account? Select Allow.Q: What is the Authenticator, and why should I use it?Ī: The Authenticator is an additional layer of security that can be placed onto your Nexon America account.If you’re not syncing and want to start, tap on the “person” icon in the upper right (it won’t be a personal icon, since you’re currently not synced with any account).If you are currently not using sync, you will be asked if you want to. Click Continue, and your codes will be removed from your Google account and all your other devices, except the device you are on. A second pop-up will ask if you want to use Authenticator without an account.You’ll see a pop-up menu (which will also let you manage your current Google account and manage all the accounts on your device). ![]() ![]() Important: Once you use a backup code to sign in, that code becomes inactive. If you’re currently syncing and want to stop, tap on your personal icon. If you lose your phone or otherwise cant get codes by text, call, or Google Authenticator, you can use backup codes to sign in to your Google Account.If you’re not syncing, the cloud will be gray with a slash through it. If the app is connected to your Google account, you’ll see a cloud with a little green checkmark next to your personal icon in the upper right. ![]()
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